Providing train passenger service required many workers. In addition to those mentioned, employees of many different classifications were involved in ensuring trains ran safely. Carmen checked and tested wheel journals, brakes, knuckles, steam and air lines, and hoses. Mechanics kept the steam engines in good repair. Boilermakers ensured boilers and fireboxes were in top condition and received periodic inspections and tests. Hostlers prepared engines for the road, filling tenders with coal and tanks with water. Other workers cleaned and rebuilt the fires, and filled lubricators, tallow pots, and oil cans. Section foremen and their crews kept their section of track in good shape by replacing bad ties and rails, servicing sets of points, and generally maintaining the track in a safe condition. Bridge and building crews kept the trestles and buildings up to par.

It takes an army of workers to run a railroad, which operates 24 hours a day, seven days a week. Rules Instructors regularly examined all employees involved with the movement of trains to ensure their familiarization with rules for operatifig trains. Freight handlers loaded and unloaded all types of freight at terminals and stations along the way. Clerical workers were employed in offices performing many different tasks such as billing, payroll, and accounting. Supervisory personnel in all departments were responsible to see that workers under their control performed the tasks assigned to them in an efficient and responsible manner. Safety inspectors checked on all operations to ensure a safe environment was maintained. Crews on steamships brought passengers and cargo to and from ports such as Port aux Basques, St. John's, and Lewisporte. Winter operations required the services of plow operators, and engine, train, and section crews were often tested to the limit of their endurance. Railroaders depended on each other, and indeed, train crews relied on the integrity of mechanical, train car, and section crews to provide equipment and track in a safe condition.

Operating a railroad anywhere requires the dedication and cooperation of many classifications of employees. Operating the Newfoundland Railway and the many branch lines with its narrow gauge track and its many curves and grades, along with the winter conditions often experienced, was achieved by the dedication and toughness of the workers.